Credits and References

Credits

• Videos embedded from YouTube remain the property of their respective copyright holders.
• Some visual elements are sourced from or adapted using resources from Freepik and Canva.
• Course materials may include stock images and other media available through Microsoft 365.

Qualiplexus developed this course with reference to internationally recognised standards and accepted practices in laboratory customer service and quality management.

ChatGPT by OpenAI is one of the tools Qualiplexus uses to support course development and enhance learning value. All content is expertly reviewed, verified and adapted by Qualiplexus authors.

References

• International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH). ICH E6(R3): Guideline for Good Clinical Practice, January 2025.
• Research Quality Association (RQA).  Good Clinical Laboratory Practice (GCLP) eBooklet
• Good Clinical Practice Network.  ICH GCP resources
• Organisation for Economic Co-operation and Development (OECD).  Good Laboratory Practice and Compliance Monitoring
• South African Health Products Regulatory Authority (SAHPRA).  Clinical Trials

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