MedServe QDP – May 2026
Section outline
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MedServe Quality Development Programme
May 2026
Using This Programme
Use the Course Index or the topic cards below to open the learning materials.
Access is based on your assigned cohort and role. You will only be able to open the materials allocated to you. Where cohort options are shown, select your assigned cohort. Links for other cohorts may not be available to you.
Programme Overview
The MedServe Quality Development Programme was delivered in Lagos in May 2026 to strengthen the practical application of quality management principles across MedServe.
The programme addressed ethical practice, leadership, communication, documentation, workflow, accountability, safety, risk management and continual improvement.
Additional technical topics were provided for diagnostic laboratory personnel to support accurate, reliable and consistent laboratory services.
MedServe Management Presentations
Presentations and supporting materials from MedServe management will be available here.
This is a new addition. Files will be available to view soon.
Core Training Topics
Applicable to all programme participants
Select a topic card to access the learning materials.
1 Quality Management Principles – Ethics and Leadership Foundations 3 Professional Communication, Customer Service and Patient Care 4 Data and Information Management 5 Workflow, Role Accountability and Risk Awareness 6 Health, Safety and Waste Handling 7 Risks, Nonconformities and ImprovementDiagnostic Laboratory Training Topics
Additional technical topics for diagnostic laboratory personnel
Select a topic card to access the learning materials.
8 Method Validation and Verification 9 Internal Quality Control and External Quality Assurance 10 Internal AuditingProgramme Materials, Contributors and Copyright
Development, contributions and permitted use of the programme materials
The programme structure and compiled learning materials were developed by Qualiplexus for the MedServe Quality Development Programme.
The materials include content developed or contributed by programme facilitators and subject matter specialists. Where applicable, facilitator-contributed presentations and supporting resources are identified within the relevant topic.
These materials are provided for use by authorised MedServe personnel within this programme and may not be reproduced, distributed, adapted or used for another purpose without prior written agreement from Qualiplexus.
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